Media Services Course Maintenance Policy

To tackle the issue of scalability in program and course development, the Media Services team updated the Course Maintenance policy for media development. Adjustments to the Course Maintenance policy will not negatively impact student learning. Please take some time to review the lists below. If you have any questions and or concerns, please reach out to Patrick Wirth (patrick.wirth@uwex.edu).

What Media Will Do

  • Media Services will make slide updates to existing Storybook presentations if instructional information is inaccurate.
  • Media Services will edit existing audio clips or incorporate new audio to existing Storybook presentations if instructional information is inaccurate.
  • Media Services will update graphics if the instructional information is inaccurate.
  • Media Services will address bugs discovered in our media players.

What Media Won’t Do

  • Media Services will not upgrade media players during the course maintenance cycle UNLESS it adversely affects ADA compliance. This is reserved for course revisions.
  • Media Services does not film or edit new Meet the Instructor videos, Storybook presentations or audio clips if new faculty inherit a course. Our recommendation is to create a script tailored for Meet the Instructor videos that is incorporated into faculty bio pages as text. When the course is up for revision, if the instructor is still teaching, we can leverage the script to create a video.
  • Media Services will not create new media content. This includes, but is not limited to, Storybook presentations, audio overviews, screencasts, and instructional videos. These projects are reserved for course revisions.
  • Media Services will not update media content that refers to specific information from a textbook. For example, if the instructor asks to remove a segment of his or her audio that refers to chapter 3 in the textbook, we will not accommodate. It is key that we inform faculty early on in the design process to refrain from using specific information tied to the textbook.
  • Media Services will not edit lower third titles if faculty or subject matter experts change roles and/or companies/campuses.  These updates are reserved for course revisions.
  • Media Service will not transcribe or caption faculty generated content during Course Maintenance.  It is the responsibility of the faculty member to ensure their media content meets ADA requirements.

Published on January 22, 2020 at 9:33:51 am CST. Last modified on January 23, 2020 at 9:28:09 am CST.